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What Hamilton Brady Ltd will do for you:
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1
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We will assess your loan/mortgage/credit card agreement and any Accident, Sickness
and Unemployment (ASU) or Payment Protection Policy (PPI) and, if appropriate, pursue
on your behalf, a claim for compensation under any relevant law or refer your claim
to a firm of solicitors to do the same, if we believe it to be appropriate.
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2
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We will correspond and negotiate on your behalf in this matter.
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3
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We will forward to you the monies agreed in settlement of your claim as soon as
possible after the deduction of our fee, if appropriate, as described in ‘Our fee
explained’ below.
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4
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We will at all times provide you with the professional and dedicated service that
you deserve.
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5
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We will always act in your best interests in pursuing your claim and obtaining for
you the best results.
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6
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We will assist you in completing all or part of our application, and/or any subsequent
forms, if necessary.
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7
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Should you have a complaint please contact John Armstrong, Hamilton Brady Ltd, Springfield
House, Water Lane, Wilmslow, Cheshire, SK9 5BG. Tel: 0844 873 6082.
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What Hamilton Brady Ltd will NOT do for you:
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1
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We will NOT advise you to pursue a claim that in our opinion has no realistic chance
of success, or where the amount at issue does not in our opinion justify the likely
work involved, and we reserve the right to cancel this Agreement if we form this
opinion.
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2
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We will NOT advise you to accept an offer that we consider inadequate or to reject
an offer that we consider to be reasonable.
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3
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We will NOT give or offer you financial advice.
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4
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We will NOT advise you to seek alternative Payment Protection Insurance in anticipation
of its cancellation, but you may consider this to be a prudent step to take.
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What we ask for from you:
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1
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To provide us promptly with all relevant information and items we request to enable
us to pursue your case.
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2
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To provide us with clear instructions.
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3
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To cooperate with us (including sending to us any correspondence you receive directly
from the loan/mortgage provider).
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4
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Not to ask us to work in an improper or unreasonable way or to mislead us.
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5
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To provide us with the exclusive authority (to the exclusion even of yourself):
- to pursue your claim;
- to enter on your behalf into correspondence and negotiations;
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6
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To have any cheques payable to Hamilton Brady Ltd so we can bank them, or (if the
cheque is instead made payable to you but received by us) allow us to pay it into
our client account and deduct our fees and send to you the balance.
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7
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To read all of our Terms and Conditions and to sign to say that you have understood
them.
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Our fee explained:
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1
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We provide a free evaluation of your personal circumstances by our vetting team.
If they believe you have a good case for a claim, there is a charge of £10 payable
to your lender to obtain a full copy of your loan agreement to calculate the likely
amount of compensation you are due. Although Hamilton Brady collects this from you,
we then pay it to your lender in order to secure your documents, and this is therefore
non-refundable.
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2
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Once the case has been accepted by a solicitor on our panel or our claims team (they
are not obliged to take cases and will only do so if they believe there is a good
chance of success) we shall send you a client pack to sign and return:
- If the size of your claim is greater than £5,000, there is a success fee of 10%
- many other companies will charge 25% or more – of the compensation secured for
you. If your claim is not successful then you have nothing to pay. So for example
if you successfully claimed £10,000 back, our success fee would be £1,000, whereas
one of our competitors that charged 25% would be taking £2,500.
- If the size of your claim is less than £5,000, there is a success fee of 25% of
the compensation secured for you. If your claim is not successful then you have
nothing to pay. So for example if you successfully claimed £1,000 back, our success
fee would be £250
- All our fees are subject to VAT at the prevailing rate.
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3
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If your lender agrees to award you compensation but exercises its right of ‘set
off’ whereby the amount of compensation, in full or in part, is used to offset an
outstanding balance or arrears, then you will still be liable to owe us the equivalent
of the success fee.
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4
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You agree to pay us the success fee within 7 days of receipt of our invoice.
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5
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If we refer your case to a solicitor we may receive from that solicitor a commission
of up to but not exceeding £200+VAT. If your case is successful, then we may receive
a payment from the solicitor of up to 20% + VAT of their profit costs. Neither of
these payments are made by you or deducted from your settlement.
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Cancelling this Agreement:
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1
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You have the right to cancel your instructions to us without any cost or penalty
to you within 14 days of us receiving our signed agreement or receiving the initial
payment from you, whichever is the sooner. Any payments made by you at this point
will be refunded upon request within 21 days.
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2
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We can cancel this arrangement at any time and no fee will be payable by you, if
we advise that your claim is unlikely to succeed and if you have not breached your
duties set out above.
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3
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Cancellation of this Agreement by either party must be in writing.
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What Hamilton Brady Ltd will do for you:
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1
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We will assess your loan or credit card agreement to see if it is unenforceable.
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2
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We will provide this service on an upfront fee basis.
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3
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We will correspond and negotiate on your behalf in this matter.
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4
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We will forward to you the monies agreed in settlement of your claim as soon as
possible after the deduction of our Fee, if appropriate, as described in ‘Our fee
explained’ below.
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5
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We will at all times provide you with the professional and dedicated service that
you deserve.
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6
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We will always act in your best interests in pursuing your claim and obtaining for
you the best results.
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7
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We will assist you in completing all or part of our application, and/or any subsequent
forms, if necessary.
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8
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Should you have a complaint please contact John Armstrong, Hamilton Brady Ltd, Springfield
House, Water Lane, Wilmslow, Cheshire, SK9 5BG. Tel: 0844 873 6082
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What Hamilton Brady Ltd will NOT do for you:
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1
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We will NOT advise you to pursue a claim that in our opinion has no realistic chance
of success, or where the amount at issue does not in our opinion justify the likely
work involved, and we reserve the right to cancel this Agreement if we form this
opinion.
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2
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We will NOT advise you to accept an offer that we consider inadequate or to reject
an offer that we consider to be reasonable.
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3
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We will NOT give or offer you financial advice.
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4
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We will NOT take steps to remove any negative credit entry that your Lender may
have registered against your name.
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What we ask for from you:
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1
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To provide us promptly with all relevant information and items we request to enable
us to pursue your case.
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2
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To provide us with clear instructions.
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3
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To cooperate with us (including sending to us any correspondence you receive directly
from the loan/mortgage provider).
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4
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Not to ask us to work in an improper or unreasonable way or to mislead us.
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5
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To provide us with the exclusive authority (to the exclusion even of yourself):
- to pursue your claim;
- to enter on your behalf into correspondence and negotiations;
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6
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To have any cheques payable to Hamilton Brady Ltd so we can bank them, or (if the
cheque is instead made payable to you but received by us) allow us to pay it into
our client account and deduct our fees and send to you the balance.
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7
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To read all of our Terms and Conditions and to sign to say that you have understood
them.
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Our Fee Explained:
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1
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The fee for this service is £195 + VAT.
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Should your agreement subsequently prove to be enforceable we will refund you £135 of the fee - £50 is paid to the ‘auditing solicitor’ which is for their work in assessing your credit agreement, and £10 is paid to your lender in order to secure a copy of your credit agreement – both amounts are paid out by Hamilton Brady to third parties and unfortunately are therefore non-refundable. |
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3
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Once the case has been accepted by a solicitor on our panel or our claims team (they
are not obliged to take cases and will only do so if they believe there is a good
chance of success) we shall send you a client pack to sign and return:
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Cancelling this Agreement:
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1
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You have the right to cancel your instructions to us without any cost or penalty
to you within 14 days of us receiving our signed agreement or receiving the initial
payment from you, whichever is the sooner. Any payments made by you at this point
will be refunded upon request within 21 days.
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2
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We can cancel this arrangement at any time and no fee will be payable by you, if
we advise that your claim is unlikely to succeed and if you have not breached your
duties set out above.
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3
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Cancellation of this Agreement by either party must be in writing.
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4
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If you cancel this Agreement after the 14 day ‘cooling off’ period and we believe
there is a good chance of your claim succeeding, we reserve the right to keep the
claim fee.
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What Hamilton Brady Ltd will do for you:
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1
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We will assess personal injury claims for compensation under any relevant law.
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2
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We will forward your case to an appropriate solicitor for them to deal with your
claim.
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3
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They will pay us a fee for referring your case to them, this does not affect any
damages you received in respect of your injury and is not deducted from your claim.
At no point do you pay anything to Hamilton Brady for a personal injury claim.
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4
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We will correspond and negotiate on your behalf in this matter.
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5
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We will at all times provide you with the professional and dedicated service that
you deserve.
|
|
6
|
We will always act in your best interests in pursuing your claim and obtaining for
you the best results.
|
|
7
|
We will assist you in completing all or part of our application, and/or any subsequent
forms, if necessary.
|
|
8
|
Should you have a complaint please contact John Armstrong, Hamilton Brady Ltd, Springfield
House, Water Lane, Wilmslow, Cheshire, SK9 5BG. Tel: 0844 873 6082.
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What Hamilton Brady Ltd will NOT do for you:
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|
1
|
We will NOT advise you to pursue a claim that in our opinion has no realistic chance
of success, or where the amount at issue does not in our opinion justify the likely
work involved, and we reserve the right to cancel this Agreement if we form this
opinion.
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|
2
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We will NOT advise you to accept an offer that we consider inadequate or to reject
an offer that we consider to be reasonable.
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|
3
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We will NOT give or offer you legal advice.
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|
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What we ask for from you:
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|
1
|
To provide us promptly with all relevant information and items we request to enable
us to pursue your case.
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2
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To provide us with clear instructions.
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3
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To cooperate with us (including sending to us or the appointed solicitor any correspondence
you receive directly from the third party or third party insurer).
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4
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To cooperate fully with the appointed solicitor, including attending court if required.
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5
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Not to ask us to work in an improper or unreasonable way or to mislead us.
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6
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To provide us with the exclusive authority (to the exclusion even of yourself):
- to pursue your claim;
- to enter on your behalf into correspondence and negotiations;
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7
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To read all of our terms and conditions and to sign to say that you have understood
them.
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Our Fee:
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1
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We will not charge you for a personal injury claim – this is entirely free of charge.
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2
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If you withdraw instructions at any time, then you agree to pay our reasonable charges
based upon the work that we had done to the point when instructions were cancelled.
If Hamilton Brady Ltd do not consider that they have prospects of success or are
unable to pursue this matter further then NO fee will be payable by you
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Cancelling this Agreement:
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1
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You have the right to cancel your instructions to us without any cost or penalty
to you within 14 days of us receiving this agreement.
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2
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We can cancel this arrangement at any time and no fee will be payable by you, if
we advise that your claim is unlikely to succeed and if you have not breached your
duties set out above.
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3
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Cancellation of this Agreement by either party must be in writing.
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